How can we help?
Search for guides, troubleshooting tips, or learn more about how our AI evaluates your English.
Browse Categories
Popular Articles
How do I start practicing?
Create an account, sign in, and open the practice area from your dashboard. The activities available to you depend on your account and plan.
My microphone isn't working. How do I fix it?
If YTTS cannot access your microphone, check the site permission in your browser:
- Click the "lock" icon next to the URL in your browser's address bar.
- Ensure "Microphone" is toggled to "Allow".
- Refresh the page and try speaking to the AI tutor again.
Where can I see my learning progress?
Sign in and open your dashboard to view the progress and activity information available to your account.
How do I cancel my YTTS subscription?
You can cancel your subscription from Dashboard > My Plan & Billing > Manage subscription. Cancellation stops future renewals immediately. Your paid benefits remain active through the current billing period and end when it expires. For more details, view our
Refunds Policy.Can AI feedback be inaccurate?
Yes. AI-generated responses and language suggestions can be inaccurate. Treat them as practice guidance, and verify anything important using a trusted learning resource.
Still need a hand?
If you can't find an answer here, send us a message through the contact page.